Surveys
Survey partners, disqualifications, and rewards.
Survey basics
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What is the survey profile?
The survey profile is a few short questions about you, such as your date of birth, and our survey partners use your answers to match you with surveys.
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I completed a survey but wasn't credited, what should I do?
Most survey rewards are credited within minutes, and if one hasn't tracked within 48 hours of finishing the survey, report it to the partner that ran it.
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How do surveys work on Earnit.GG?
You answer a few screening questions first, and if you're a match for the survey, you finish it and your reward is credited to your balance.
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Disqualifications
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Do I get paid if a survey screens me out?
Some survey partners pay for a screenout and some don't, and a paid one shows in your task history like any other reward.
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Why are no surveys available for me?
Usually no survey fits your profile right now, and because new surveys are added every day, look again later or try another survey wall.
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Why do I keep getting disqualified from surveys?
Each survey looks for a particular group of people and closes once it has enough of them, and your survey profile helps you find the surveys you fit.
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Survey partners
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How do I contact CPX Research about a missing reward?
Open a support ticket from Help on the CPX Research wall, and if CPX Research hasn't replied within two weeks, contact us and we'll look into it.
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How do I contact TheoremReach about a missing reward?
Tell TheoremReach about a missing survey reward or part payment with the help or support button in its wall, and contact us after two weeks with no answer.
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How do I contact Cherries about a missing reward?
Use the help or support button inside the Cherries wall and say which kind of study you started, then contact us if Cherries hasn't replied in two weeks.
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Still need help? Ask our support team.
Tell us what happened and we'll get back to you as soon as we can.