Why do I keep getting disqualified from surveys?
Updated
Each survey looks for a particular group of people and closes once it has enough of them, and your survey profile helps you find the surveys you fit.
A survey disqualifies you when it's looking for a different group of people, or already has enough answers from people like you. To qualify for more surveys, complete your survey profile, answer the same way every time and try more than one survey partner.
Why do so many surveys turn me away?
Most surveys want a narrow group of people, and these are the usual reasons one turns you away, most likely first:
- You're not in the group the survey is studying. A survey might want only parents or only drivers, and it ends for everyone else after the first questions.
- The survey already has enough people like you. It stops taking people from a group once it has all the answers it needs from them.
- Your survey profile isn't complete. Partners use it to show you the surveys you fit, so without it, you'll start more surveys that aren't a match.
- Your answers didn't fit together. Survey partners run their own quality checks, and answers that contradict each other can end a survey.
- Your connection ended the survey. A VPN, or a connection that drops partway through, can end a survey before you finish it.
Surveys look for some groups of people less often than others, so how many you qualify for also changes from day to day. A survey that turns you away has screened you out, and whether a screenout pays depends on the partner.
How can I qualify for more surveys?
- Complete your survey profile truthfully. It's the biggest help you have, and you can't change a saved answer yourself, so answer each question with care.
- Answer the same way every time. Surveys compare your answers with each other, so answers that change from one survey to the next can end the surveys you fit.
- Read each question before you answer, and take the time each one needs.
- Take one survey at a time, in one sitting. Use a steady connection with no VPN, and finish each survey in the window you started it in.
Does answering differently help me qualify?
No, because changing your answers to fit a survey usually ends the survey later, when your answers stop fitting together. Giving false details about yourself also breaks our terms of service, so a survey completed that way can be rejected after its reward is credited.
When should I try another survey partner?
Try another survey partner when one keeps turning you away. Each partner has its own surveys, so you might rarely qualify with one and often with another.
Every survey wall is on the surveys page, and on your earn page under Survey walls. If every partner turns you away today, try the survey walls again tomorrow. New surveys are added every day, so an empty survey list fills up again.
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