Surveys

Do I get paid if a survey screens me out?

Updated

Quick answer

Some survey partners pay for a screenout and some don't, and a paid one shows in your task history like any other reward.

Sometimes. It's up to each survey partner whether a screenout pays, and one that does earns less than a finished survey. A paid screenout shows in your task history like any other reward once the partner confirms it.

What is a screenout?

A screenout is when a survey ends early because you're not in the group it's looking for, also called a disqualification. It usually happens during the first few questions, before the main part of the survey starts.

A screenout that pays nothing can show in your task history with a reward of zero.

A screenout isn't the same as a missing reward: if you finished the whole survey and it didn't pay, report the missing survey reward.

Why did the survey screen me out?

Each survey is looking for answers from a particular group of people, and it screens you out for one of these reasons:

  • You're not in the group the survey is studying. A survey about car insurance might want only drivers, and a survey about baby food might want only parents.
  • The survey already has enough answers from people like you. A survey stops taking people from a group once it has all the answers it needs from them, sometimes while you're answering the first questions.
  • Your answers didn't fit together. Survey partners run their own quality checks, and an answer that doesn't match an earlier one can end a survey.

Your answers in your survey profile help partners show you the surveys you fit.

Was the screenout something I did wrong?

Usually not, because a screenout means the survey needed someone else. If surveys screen you out again and again, a few habits help you qualify for more surveys.

Why do some surveys end after many questions?

A survey can end late when a later question shows you're outside its group, or when it fills up while you're answering. A quality check can end it late too, when your answers don't fit together. Whether a late screenout pays anything depends on the partner.

After a survey that paid nothing, we might ask you what went wrong. Your answer helps us show you surveys that suit you better.

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