How do I contact TheoremReach about a missing reward?

You report a missing TheoremReach survey reward from the support entry inside the TheoremReach wall, because only TheoremReach can see that you finished the survey. If the reward has not tracked within 48 hours of finishing the survey, you can report it like this:

1. Open the TheoremReach wall from Survey walls on your earn page.
2. Open the support entry inside the wall, and send your report.

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TheoremReach pays for part of a survey even when the survey screens you out, so a missing reward can be a part payment or a finished survey. Say which one you are claiming in your report. Send the survey's topic and length as the wall showed them and the date you finished the survey. Add a screenshot of the survey's last screen and the details every partner asks for.

If the support entry does not open, or TheoremReach has not answered within two weeks, contact our support team. Send us the survey's topic, the date and your screenshot, say whether it was a part payment or a finished survey, and tell us that you already asked TheoremReach. Our team then looks into it with TheoremReach.