How do I contact TimeWall about a missing reward?
Updated
TimeWall's support is the chat icon in its footer, and if two weeks pass without an answer, write to us and we'll look into it.
TimeWall's support is the chat icon in the footer of its wall. If a task's reward hasn't tracked within 48 hours of finishing it, here's what to do:
- Open the TimeWall wall from Offerwalls on your earn page, and scroll down to its footer.
- Press the chat icon in the bottom right corner.
- Tell TimeWall which task didn't pay, and send your report.
TimeWall pays for short videos and small tasks, so name the exact task or video, with the date and the approximate time you finished it. Add a screenshot of the finished task and the details every partner asks for, so TimeWall can find it among the rest.
If the chat icon doesn't open, or TimeWall hasn't answered within two weeks, contact our support team. Send us the task or video name, the date and time you finished it and your screenshot, and tell us you already asked TimeWall, so we can look into it with them.
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