How do I contact Revenue Universe about a missing reward?
Updated
Quick answer
Press the headset icon at the top right of the Revenue Universe wall to report a missing step, and write to us if there's no reply after two weeks.
If a Revenue Universe step hasn't tracked within 48 hours of reaching it, report it with the headset icon inside the Revenue Universe wall:
- Open the Revenue Universe wall from Offerwalls on your earn page.
- Press the headset icon in the top right corner.
- Choose the offer that didn't pay.
- Follow the steps on the screen, and send your report.
Send the offer's name, the step you reached and the date you reached it, with a screenshot from the game and the details every partner asks for.
If the headset icon doesn't open, or Revenue Universe hasn't answered within two weeks, contact our support team. Send us the offer's name, the step, the date and your screenshot, and tell us you already asked Revenue Universe.
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