How do I contact MM Wall about a missing reward?
Updated
On MM Wall, open the In Progress tab, choose the offer and press the support button at the top right, then contact us if two weeks go by without a reply.
The In Progress tab on MM Wall is where you find the offer and report it. Wait until 48 hours have passed since you finished the offer, then:
- Open MM Wall from Offerwalls on your earn page.
- Open the In Progress tab at the bottom of MM Wall.
- Choose the offer that didn't pay.
- Press the support button in the top right, and send your report.
MM Wall has games, daily challenges and a video wall called MM Watch. Send the name of the game, challenge or video as it appears on the wall and the date you finished it, with a screenshot of the last step and the details every partner asks for.
If the In Progress tab doesn't list the offer, or MM Wall hasn't answered within two weeks, contact our support team. Send us the offer, challenge or video name, the date and your screenshot, and tell us you already asked MM Wall, so we can look into it with them.
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