How do I contact ayeT-Studios about a missing reward?
Updated
In Reward Status on the ayeT-Studios wall, open the offer and press Submit Support Ticket, then write to us if there's no reply within two weeks.
You report a missing ayeT-Studios reward from Reward Status inside the ayeT-Studios wall. If it hasn't tracked within 48 hours of finishing the offer, here's how:
- Open the ayeT-Studios wall from Offerwalls on your earn page.
- Press the three dots in the top right corner.
- Choose Reward Status, and find the offer that didn't pay.
- Scroll to the bottom of the offer, and press Submit Support Ticket.
Send the offer's name as it appears on the wall, the level or stage you reached and the date you reached it, with a screenshot from the game and the details every partner asks for.
ayeT-Studios also runs a survey wall, ayeT-Studios Surveys. If that wall has no support button, write to us about a missing survey reward instead.
If Reward Status doesn't open, or ayeT-Studios hasn't answered within two weeks, contact our support team. Send us the offer or survey name, the date and your screenshot, and tell us whether you already asked ayeT-Studios.
Was this article helpful?