How do I submit proof for a pending offer?

Some pending rewards can be released early if you send us proof that you completed the offer. Open the reward in your task history, press Submit proof and send your screenshots, and the reward is credited as soon as our team approves them.

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When can I submit proof?

You can submit proof for an offer reward that shows Pending and is held until a set date. In your task history, a reward that can take proof has a small badge on the corner of its picture. Open the reward's row, and the Submit proof button is below its details, which include the Releases on date.

A pending reward has no badge and no button in these cases:

• The reward is waiting for the partner that runs the offer to confirm it. Proof is for rewards held until a set date, and this reward is credited once the partner confirms it.
• The reward is from a survey. Proof is for offer rewards only.
• You have already sent proof for the reward. One proof at a time can be under review for each reward.

What proof should I send?

Send screenshots that show you completed the step the offer pays for, on your own account:

• The screen inside the app or game that shows the step, such as the level you reached, with your player name or account visible.
• A confirmation email from the app or service, if you received one.
• Anything else that shows the step is yours, such as your profile page inside the app.

Make each screenshot sharp and uncropped, and make sure it is from the right offer.

How do I send my screenshots?

1. Open your task history and find the pending reward with the badge.
2. Open the reward's row and press Submit proof. The proof window opens with the reward and the date it is pending until.
3. Add your screenshots under Screenshots. The window accepts JPEG, PNG or WebP files, and it shows how many you can add and how large each can be.
4. Tick the confirmation that the screenshots show the completed requirements on your own account.
5. Press Submit proof. The window says Proof submitted, and your proof shows Under review while our team looks at it.

What happens after I submit proof?

If our team approves your proof, the reward is confirmed and credited to your balance straight away, and we notify you with Proof approved and the amount.

If our team rejects your proof, we notify you with Proof rejected and the reason. The reward stays Pending, the same as before you sent proof, so it keeps its Releases on date. You can send a new proof that fixes the reason in the notification, as long as the reward's detail shows Submit proof.

Why was my proof rejected?

The Proof rejected notification tells you the reason, and each reason has its own fix:

• Too blurry or cropped to read: take a sharper screenshot of the whole screen.
• Did not show the offer was completed: send the screen that shows the finished step itself.
• A different offer: make sure the screenshot is from the offer the reward is for.
• The account did not match yours: send a screenshot that shows your own account in the app or game.

If the notification says we could not verify your proof, contact our support team and send us the ID of the task by copying it from your task history.