How do I submit proof for a pending offer?

Some pending rewards can be released early if you send us proof that you completed the offer. Open the reward in your task history, press Submit proof and send your screenshots, and the reward is credited as soon as our team approves them.

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When can I submit proof?

You can submit proof for an offer reward that shows Pending and is held until a set date. Its Reward pending notification has a Submit proof button, and the same button is on the reward when you open it in your task history.

A pending reward can't take proof in these cases:

• The reward is waiting for the partner to confirm it, and it's credited once they do.
• The reward is from a survey. Proof is for offer rewards only.
• You've already sent proof for the reward, and we're reviewing it.

What proof should I send?

Send screenshots that show you completed the step the offer pays for, on your own account:

• The screen inside the app or game that shows the step, such as the level you reached, with your player name or account visible.
• A confirmation email from the app or service, if you received one.
• Anything else that shows the step is yours, such as your profile page inside the app.

Make each screenshot sharp and uncropped, and make sure it's from the right offer.

How do I send my screenshots?

1. Open your task history and find the pending reward.
2. Open the reward's row and press Submit proof.
3. Add your screenshots under Screenshots, as JPEG, PNG or WebP files.
4. Tick the box to confirm the screenshots show the offer completed on your own account.
5. Press Submit proof, and your proof shows Under review while our team looks at it.

What happens after I submit proof?

If our team approves your proof, the reward is confirmed and credited to your balance straight away, and we notify you with Proof approved and the amount.

If our team rejects your proof, we notify you with Proof rejected and the reason. The reward stays Pending and keeps its Releases on date. You can send new proof that fixes the reason in the notification, as long as the reward shows Submit proof.

Why was my proof rejected?

The Proof rejected notification tells you the reason, and each reason has its own fix:

• If the screenshot was too blurry or cropped to read, take a sharper screenshot of the whole screen.
• If the screenshot didn't show the offer was completed, send the screen that shows the finished step itself.
• If the screenshot was for a different offer, make sure your new screenshot is from the offer the reward is for.
• If the account in the screenshot didn't match yours, send a screenshot that shows your own account in the app or game.

If the notification says we couldn't verify your proof, contact our support team and send us the ID of the task by copying it from your task history.