Why was I muted in chat?
Updated
A chat mute follows a break of the chat rules, such as harassment, begging or trading, or referral links, and stops you posting in the chat until it ends.
A chat mute follows a message that broke one of the chat rules, such as harassment, begging or trading, or posting referral links. A mute stops you posting in the chat until the mute ends, and it does not stop you earning or withdrawing.
What are the chat rules on Earnit.GG?
The Chat rules button in the chat lists the chat rules, and using the chat means agreeing to them:
- Keep it friendly. Friendly jokes are fine, and harassment, hate and personal attacks are not.
- No begging or trading. Asking others for balance, or offering to buy or sell balance, breaks the chat rules.
- No spam or self-promo. No referral links, no posting the same thing again and again, and no advertising other sites.
- English in the main room, so the whole room can follow the chat and our moderators can read every message.
- Never share account details. Our team never asks for your password, and anyone who asks for it is not from our team.
- Take account issues to Support. Nobody in the chat can see your balance, your support messages or your withdrawals, so ask our support team instead.
Our team can remove a message that breaks a rule, and breaking the rules can get your account muted.
How long does a chat mute last?
A chat mute lasts 1 day, 7 days or 30 days, or until our team lifts it, and our team chooses the length for each mute. A mute with a length ends automatically, and while it lasts, the chat says Your account has been muted and cannot send messages when you try to post.
What can I do while I am muted in chat?
- Read the chat, as usual.
- Earn from offers, surveys and tasks, and withdraw your balance, because a chat mute only affects the chat.
- Talk to our support team in the chat, unless your mute covers support messages too.
A mute that covers support messages shows You can no longer send messages here in the support chat, and you can send our support team a ticket instead.
A muted account cannot join free rain, the free prize draw in the chat, because sending a message in the chat is one of its steps.
Can I appeal a chat mute?
Yes, contact our support team and tell us which message you think the mute was about and why you think it is a mistake, and our team looks into your appeal and resolves it.
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