Why was I muted in chat?
Updated
You get muted for breaking a chat rule, such as harassment, begging or trading, or posting referral links, and it stops you posting in the chat until it ends.
A chat mute follows a message that broke one of the chat rules, such as harassment, begging or trading, or posting referral links. A mute stops you posting in the chat until it ends, but it doesn't stop you earning or withdrawing.
What are the chat rules on Earnit.GG?
These are the chat rules, also behind the Chat rules button in the chat, and using the chat means agreeing to them:
- Keep it friendly. Friendly jokes are fine, and harassment, hate and personal attacks aren't.
- No begging or trading. Asking others for balance, or offering to buy or sell balance, breaks the chat rules.
- No spam or self-promo. No referral links, no posting the same thing again and again, and no advertising other sites.
- English in the main room, so the whole room can follow the chat and our moderators can read every message.
- Never share account details. Our team never asks for your password, and anyone who asks for it isn't from our team.
- Take account issues to Support. Nobody in the chat can see your balance, your support messages or your withdrawals, so ask our support team instead.
Our team can remove a message that breaks a rule, and breaking the rules can get your account muted.
How long does a chat mute last?
A chat mute lasts 1 day, 7 days or 30 days, or until our team lifts it, and our team chooses the length. A timed mute ends on its own, and until then, the chat says Your account has been muted and can't send messages when you try to post.
What can I do while I am muted in chat?
- Read the chat, as usual.
- Earn from offers, surveys and tasks, and withdraw your balance, because a chat mute only affects the chat.
- Talk to our support team in the chat, unless your mute covers support messages too.
A mute that covers support messages shows You can no longer send messages here in the support chat, and you can send our support team a ticket instead.
While you're muted, you can't join free rain, because sending a chat message is one of its steps.
Can I appeal a chat mute?
Yes, contact our support team and tell us which message you think the mute was about and why you think it's a mistake, and we'll look into it.
Was this article helpful?