My verification email didn't arrive, what should I do?
Updated
Look in your spam and other inbox tabs for Verify your email address, make sure the address on your profile is right, then press Resend email for a new one.
Look in your spam or junk folder and your other inbox tabs for an email from no-reply@earnit.gg called Verify your email address. If it isn't there, make sure the address on your profile is spelled right, and press Resend email under your email address for a new one.
Where should I look for my verification email?
- Your spam or junk folder, and tabs such as Promotions or Updates if your inbox sorts mail into them.
- A search of your whole mailbox for no-reply@earnit.gg or for Verify your email address, which finds the email wherever it was filed.
- The inbox of the address on your profile, if you have more than one email address.
When you find the email in spam, mark it as not spam and add no-reply@earnit.gg to your contacts, so our next emails, such as the ones about your withdrawals, land in your inbox.
Is the email address on my account correct?
Your profile shows your address under Email. Read it letter by letter to check for a typo.
If the address is wrong, press Change email, enter the right address and press the button in the email we send to it, which verifies the new address at the same time. You can change your email before your email is verified.
How do I get a new verification email?
- Press Resend email under your email address on your profile. The button says Email sent once we've sent it.
- Wait a few minutes for the new email, and look in the same places as before.
- Press Verify email in the newest email.
If the site says You've done that too many times, wait a moment before you press Resend email again. Once the email arrives, press the button in it to verify your email.
What if the verification email never arrives?
If it hasn't arrived after these steps, contact our support team and tell us which address you're waiting on, and we can send you a new one. You can also switch to another address you use with Change email on your profile.
If your profile shows Our emails to this address aren't being delivered. under your email, our emails can't reach that address, so a new verification email won't either. Switch to another address with Change email, or contact our support team once that inbox gets mail again, and we can start sending to it again.
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