How do I contact AdToWall about a missing reward?
Updated
Find the offer under Pending Offers, behind the settings icon on the AdToWall wall, use its contact option, and write to us if there's no answer in two weeks.
AdToWall's Pending Offers list, behind the settings icon, is where you report a missing reward, once 48 hours have passed since you finished the offer:
- Open the AdToWall wall from Offerwalls on your earn page.
- Press the settings icon in the top right corner.
- Open Pending Offers, and find the offer that didn't pay.
- Use the contact option shown for that offer, and send your report.
Report the missing reward on that exact offer, with its name as it appears on the wall and the date you finished it. Add a screenshot of the app you installed or the account you created, and the details every partner asks for.
If Pending Offers doesn't list the offer, or AdToWall hasn't answered within two weeks, contact our support team. Send us the offer's name, the date and your screenshot, and tell us you already asked AdToWall.
Was this article helpful?