Why wasn't I in the free rain draw?
Updated
You're in a free rain draw only if you sent a chat message, earned $1.00 of confirmed rewards and pressed Join during that rain, and only a few members win.
You're in a free rain draw only if you did all three steps during that rain: sent a message in the chat, earned $1.00 of confirmed rewards from offers, surveys and tasks, and pressed Join. Even then, only a few members win each rain.
Which free rain step did I miss?
- You didn't press Join. The other two steps aren't enough on their own, because Join on the Free rain card is what puts you in the draw.
- You didn't send a message in the chat during that rain. A message from an earlier rain or to our support team doesn't count, and the site says Send a message in chat before joining this rain.
- You hadn't earned $1.00 during that rain. The site says how much more you need, such as Earn $0.50 more from offers, surveys or tasks to join this rain.
You need all three steps when the rain ends, so if a reward is rejected before then, you drop out of the draw even after joining.
Which earnings count toward a rain?
A reward counts toward the rain that's running when it's first confirmed, not the one in which you finished the offer, survey or task. So a reward that showed Pending when a rain ended counts toward a later rain instead.
Only rewards from offers, surveys and tasks count, so a case prize, a promo code or any other bonus doesn't add to your $1.00.
Why was I not drawn when I had qualified?
Only a few members win each rain, drawn at random from everyone who joined and met every step when the rain ended. On a busy rain, most members in the draw don't win, and the chat shows the winners under Rain dropped to. Every rain is a new draw, and your chance in each one depends on how many members join it.
Can a muted account join free rain?
No, an account that's muted in the chat, suspended or under review can't join a rain, and the site says Your account can't join free rain right now. A mute that only covers messages to our support team doesn't stop you joining.
If you did all three steps and weren't muted, and you think you were left out by mistake, contact our support team and tell us the time of the rain and what the card showed.
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